First American Financial logo and hands typing on a laptop
Illustration by Lanette Behiry/Real Estate News

First American is back online after cyberattack 

The company said its website and other systems are back up, but some functionality remains limited.

Updated January 2, 2024
2 minutes

First American Financial's website is live again a week after a cyberattack knocked out multiple systems. 

The company is the nation's second-largest provider of title insurance and also offers mortgage-related services, valuation products and home warranties. 

Details: First American announced on the morning of Dec. 28 that its website,, had been restored, with limits to its functionality until it returns to normal business operations.

By that afternoon, some real estate agents said they were still not able to close deals because of the functionality issues. In updates posted Thursday evening and Friday morning, First American reported that additional systems had come back online, including its home warranty site, data and property records research tools, and appraisal system.

On Dec. 29, the company acknowledged in an SEC filing that it believed some data was stolen, noting that in addition to accessing the company's systems, the perpetrator "exfiltrated data and encrypted data on certain non-production systems."

The company originally announced the cyberattack in a news release on Dec. 21, which caused it to take many systems, including email, offline. 

Not the only one: A series of cyberattacks have hit the real estate industry in recent months, including one that shut down title insurer Fidelity National Financial last month and another that took MLS system provider Rapattoni offline for two weeks in August. The mortgage company Mr. Cooper also reported that customer data was compromised in a cyberattack in November.

Previous breach: First American was hit with a $1 million fine in November by the New York State Department of Financial Services (DFS) for violations stemming from a cybersecurity breach in May 2019.

In a news release, the DFS said it found through an investigation that the company failed to maintain and implement effective risk assessment policies and procedures.

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