Real enhances AI tools; Mosaik begins international expansion 

Editor's note: Technology is a driving force in real estate. From startups to established players, tech companies are constantly innovating, growing and forging partnerships. Here we highlight some of the latest news about the companies that help power the industry. 

Real unveils improved AI platform

The Real Brokerage has announced a series of improvements to Leo CoPilot, the company's AI platform, to offer voice-first capabilities and deeper insights.

The newest Leo iteration provides a context-aware experience, according to a news release. It enables voice or text prompts to help agents finish tasks and access local compliance, marketing and platform knowledge, the company said.

Real Chairman and CEO Tamir Poleg said the new Leo CoPilot is "a game-changer for productivity and support." Unlike generic chatbots, the platform is expected to deliver personalized experiences based on agent behavior and market context.

"Because Leo is built natively inside our proprietary end-to-end transaction platform, we're able to deliver AI insights in a way no other brokerage can," Poleg said. "That gives us the power to innovate faster, adapt more precisely to agent needs and deliver more value to both agents and their clients."

The brokerage has also unveiled HeyLeo, an AI-driven home search tool that enables consumers to conduct searches by responding to contextual questions and inputting their own conversational voice or text prompts. The tool will initially be available in 20 states as part of its beta launch, according to a news release.

"Finding your perfect home should be a magical experience, and one that should not be left up to search filters," Real Chief Technology Officer Pritesh Damani said. "HeyLeo is not only built on a powerful data backbone, it's fully integrated into reZEN, giving agents full visibility and a personal AI concierge that works 24/7 on their behalf and gives their customers an home search experience they deserve."

New Knock program aims to make buying before selling easier

Knock has announced the rollout of a new financing option called Knock Bridge Loan Plus, a program that pays off a homeowner's existing mortgage upfront to eliminate double payments after they buy another home.

The program "gives homeowners more financial breathing room, more choice in lenders and a faster path to their next home," Knock Co-Founder and CEO Sean Black said in a news release. "It embodies our mission to put consumers first by removing friction and complexity from the homebuying process while empowering our partners to serve more buyers with less hassle."

Knock Bridge Loan Plus was designed for individuals who have purchased a new home but haven't yet sold their old home. The program has a 2.25% one-time fee, which the news release said clients typically offset in savings by avoiding up to six months of mortgage payments on their old home.

Bridge Loan Plus builds on Knock's recent $100 million oversubscribed bond issuance, which the company said unlocked $900 million in new lending capacity. This capital allows Knock, which operates in 25 states and in Washington, D.C., to offer more cash upfront to consumers and to provide a broader range of loan programs.

Ohio association partners with Rayse

Columbus Realtors, the largest local Realtor association in Ohio, has signed on with Rayse to offer the client-facing platform to its roughly 10,000 members.

Rayse bills itself as a CRM alternative that allows agents and clients to stay more connected throughout a home purchase or sale transaction, and helps agents demonstrate their commitment and professionalism when working with buyers and sellers — which is particularly important given that 46% of clients believe their agents spend fewer than 15 hours on a transaction, versus the reality of 80+ hours, according to Rayse.

"Our members work hard to deliver exceptional service, and this partnership helps ensure that effort is visible," Columbus Realtors President Buffie Patterson said in a news release. "We are continuously committed to providing tools that highlight agent value and ultimately change the way clients think of agents for the better." 

Providing Rayse as a member benefit helps agents "show their true worth — one transparent client experience at a time," added Rayse Co-CEO Christian Dwiggins. 

Columbus Realtors gained access to the tool on October 30. Rayse announced a similar partnership with the San Francisco Association of Realtors last month.

Mosaik expands into Australia

Rayse isn't the only customer experience platform gaining traction: Mosaik, a software company whose platform helps agents provide more visibility to clients throughout the sales, closing and ownership process, announced its first international launch this week.

The company will soon be offering its platform in Australia, a move based on "increasing inbound interest from Australian agents seeking to modernize their client experience and elevate their value proposition," the company said in a news release.

"Homeownership has become increasingly complex in the U.S., Australia and across the globe," Mosaik CEO Sheila Reddy said in the announcement. Whether helping first-time buyers or managing a property, "Mosaik gives agents the digital infrastructure to provide that support at scale and to transform transactional relationships into lifelong advisory ones."

The company will initially offer early access to a select group of founding agents, with a broader Australian rollout planned later in 2026. 

"This isn't just another proptech expansion," Reddy added. "It's the beginning of a new standard for client experience, one where the relationship doesn't end at settlement."

More tech news

RealReports-CRMLS partnership grows: RealReports has expanded its partnership with California Regional Multiple Listing Service (CRMLS) to include six additional associations, bringing its total of those that are part of the nation's second-largest MLS to 28. More than 80,000 California member agents now have access to the AI-powered property report tool, according to a company announcement.

The latest associations to gain access are: Citrus Valley Association of Realtors, Burbank Association of Realtors, Madera Association of Realtors, Paradise Association of Realtors, Sierra North Valley Realtors and Coastal Mendocino Association of Realtors. The expansion comes about seven months after RealReports first entered into its partnership with CRMLS.

MetroList-Lundy initiative improves data accessibility: NorCal's largest MLS has expanded on its partnership with Lundy, a provider of voice-activated technology, with the introduction of Lundy Navigator. The tool is able to scour MetroList's website, documents and other assets, and then convert the content into searchable information agents can access using natural language prompts. The initiative is focused on providing agents with on-demand answers to questions around compliance, support and operations, according to a MetroList news release.

"Agents work in a very demanding environment and need reliable information at their fingertips," MetroList President and CEO Dave Howe said in the announcement. "We knew the experts at Lundy could transform our assets into easily accessible answers, lifting the burden of repetitive inquiries off frontline staff and keeping agents moving forward 24 hours a day."

Local Logic introduces new tool for leads: Local Logic has introduced Lead Capture, a tool the company described as a turnkey lead solution that exchanges contact information for instant neighborhood reports. Lead Capture invites consumers looking for properties or neighborhoods on an agent's website to share their contact information in exchange for localized reports. Meanwhile, the agent or team receives a lead profile that includes the consumer's name, contact information, the address for their requested reports and links to what they received, according to a description on Local Logic's website.

VestaPlus brings compliance software to 5 more MLSs: VestaPlus has licensed its Checkmate software, which automatically detects listing violations and notifies agents, to several new partners in 2025: Arizona Regional Multiple Listing Service, BeachesMLS, Oregon Data Share and Central Panhandle Association of Realtors. Its most recent agreement was signed with Miami Realtors, whose CEO Teresa King Kinney described Checkmate as "the best compliance resource on the market," adding, "This will help us bring even more data integrity to our listings and our SEFMLS."

The latest deals are in addition to partnerships with Staten Island MLS, the Pensacola Association of Realtors and San Diego MLS in 2024. VestaPlus offers a range of real estate technology products including an MLS search and reporting platform, market reports and showing software tools.

SentriLock integration adds market trends data: Lockbox and scheduling software company SentriLock has launched a partnership with Realtors Property Resource (RPR), a NAR-owned real estate data provider, the two companies announced this week. Agents using SentriLock's SentriKey app will now be able to access RPR's hyper-local pricing, supply and home sales data directly through the app, supporting SentriLock's goal of "combining property access, showing management and market intelligence in one centralized platform," according to a company news release. 

"This integration reflects our continued commitment to go beyond access and truly empower agents," SentriLock COO Chuck Shroder said in the announcement.