Opendoor makes new push for agents with RealScout integration
The companies say listing agents will control the process, with guardrails that protect commissions “on every path,” according to RealScout’s CEO.
After a tumultuous year, Opendoor is stepping up efforts to win over real estate agents by embedding its products directly into RealScout's existing agent workflows.
Unlike the direct-to-consumer experience on home search sites, this new partnership gives the listing agent full control over when and how to present Opendoor's cash offers to clients, RealScout CEO Andrew Flachner told Real Estate News.
RealScout sought written assurances around agent protections before agreeing to the deal, Flachner said. Guardrails include a promise by Opendoor not to use client information shared by an agent to "market around that agent or cut them out of the deal," Flachner said. Opendoor has also committed not to sell that information to third parties.
Flachner described the partnership as part of a broader shift in Opendoor's approach to agents under Kaz Nejatian, who was named CEO last fall.
"The old Opendoor, in his own words, became jealous of other people's margins and built adversarial relationships with its partners," Flachner said.
And yet, Flachner added, "Opendoor was already an agent-aligned business, even if the industry hasn't always read it that way. Kaz said himself that 35% of the homes Opendoor bought last week came from their partners — largely teams and agents. The model leans on agents. What was missing was a way to put it inside the workflow agents already use, instead of asking them to learn another tool or hand the client off."
How it works: Agents can request an Opendoor cash offer on behalf of clients directly within RealScout. And if sellers express interest in a cash offer through RealScout's Home Value Alerts product, notifications are routed to the agent rather than directly to Opendoor.
"The commission is protected on every path," Flachner said.
He highlighted Opendoor's "Cash Now, More Later" product, which gives the agent a 1-2% bonus commission when Opendoor buys the home — and their full commission when the home resells.
"The agent's name stays on the sign. They are the listing agent of record on both sides," Flachner told Real Estate News. "And if the seller turns around and buys a new home with the same agent, that's a third payday on the same relationship. That is not a referral fee. That is a real listing."
The struggle for certainty: The announcement reflects Opendoor's broader effort to position itself as an agent-friendly platform that can help provide sellers with more certainty in a challenging housing market.
"The seller who needs to move before they can sell, the buyer with a contingency that's killing the deal, the listing that has been sitting for 60 days: Those are deals that fall apart without this product," Flachner said.
With this partnership, he added, "the agent gets to do what they are best at, which is marketing the home and managing the relationship, and Opendoor takes on the capital risk and the renovation work in the background."
"We built this for the agents who want to go beyond lead gen and actually close deals, not just fill pipelines," Nejatian said in a statement.