NAR CEO: Annual report to provide ‘unprecedented’ transparency
Nykia Wright pulls back the curtain on strategy, the role of Realtor feedback and the association’s plans to overhaul systems and stay accountable to members.
After spending the year listening to members and soliciting feedback, the National Association of Realtors says it is putting some of that feedback into practice.
In an Oct. 10 column for Realtor magazine, NAR CEO Nykia Wright provided an update on transforming the organization that's been hit with lawsuits and controversies in recent years.
NAR telling its story in a new way: One step to improving transparency is the 2025 Annual Report, which is expected to be released in the first quarter of 2026. It's the first time the organization is publishing such a report, with the goal of adding context to the 990 filing for tax-exempt groups that's filed annually with the Internal Revenue Service.
"The report will provide valuable information about how NAR is staying accountable to its members, the industry and consumers and how it operates with the highest levels of financial diligence," according to Wright.
Members' POV helping shape next steps: Wright said NAR is also incorporating some of the feedback they've received from members into its 2026-2028 strategic plan. That will include overhauling its financial systems, modernizing its legacy networks, improving its consumer ad campaign and refreshing its new member onboarding experience.
"The combination of our annual report and strategic plan will provide an unprecedented level of transparency into how the association is currently situated and where it's going," Wright said.
How we got here: With around 1.45 million members, the organization is looking to get back on firm footing after dealing with a variety of controversies, including the buyer agent commission lawsuits, accusations of sexual harassment and a "culture of fear" that made speaking out against wrongdoing difficult.