NAR shakeup: The latest
Get the most recent updates on NAR’s change in leadership and the association’s work to earn trust with employees and its 1.5 million members.
NAR President Kenny Parcell resigned on Aug. 28, just two days after the New York Times published claims of sexual harassment, retaliation and a "culture of fear" at the association.
This is a moment of significant change for the organization, with CEO Bob Goldberg set to retire at the end of 2024. A search for his replacement is already underway.
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NAR revealed that Bob Goldberg is departing as CEO, and Chicago media executive and startup co-founder Nykia Wright is stepping in as interim CEO. Wright said via a LinkedIn post that she is "honored to join the organization at this important moment."
Goldberg had previously announced plans to retire at the end of 2024. NAR said on Thursday that Goldberg will step down officially on Nov. 20 and support NAR as an "executive consultant" as the association seeks a permanent CEO.
The news of Goldberg's abrupt departure comes just two days after a jury ruled against NAR and in favor of home sellers in the landmark Sitzer/Burnett commissions trial.
Protest at NAR headquarters scheduled
The NAR Accountability Project, created by real estate agent Jason Haber, will have a "day of action" on Monday, Sept. 18. Planned actions include protests and a press conference highlighting what NAR should be doing in light of the sexual harassment allegations that have plagued the organization.
The main protest and press conference are scheduled to take place outside NAR's headquarters in Chicago at 1 p.m. CST.
Haber is also encouraging agents in other parts of the country to participate in the day of action and sign a petition asking for leadership changes at NAR. More information can be found on the NAR Accountability Project website.
"We're not going to stop until we see fundamental change over at the National Association of Realtors," Haber said on X (formerly Twitter) when he announced the project.
NAR president shares how the association will 'do better'
In a video released Sept. 7, new NAR president Tracy Kasper offered an update on NAR's path forward, and a promise that "we will do and be better."
She said the organization will be taking the following actions:
Engaging outside experts to look at how NAR has been handling complaints of misconduct. "We expect that there will be recommendations to implement new and better safeguards and procedures," she said.
Looking at "the way that leaders are selected, the power and control that they have and how they interact with the association staff professionals."
Bring in organizational culture expert Shaun Harper to provide additional guidance.
Less than a week after bombshell revelations about sexual harassment and a "culture of fear" at NAR, the association has affirmed Bob Goldberg in his role as CEO amid calls for Goldberg's resignation.
Statement from NAR president Tracy Kasper:
We know there are some who have been hurt, and we acknowledge that it is up to all of us at NAR to make the necessary change to create an atmosphere where they feel safe. The Executive Committee met today to discuss NAR policies and procedures related to complaints of member misconduct. We recognize there is so much work to be done. We will be seeking further input and considerations for action through recommendations of the Executive Committee and the Culture PAG.
The consensus among the Executive Committee is we need to rebuild trust with staff and members with meaningful change. We are bringing in third party experts to carefully and comprehensively look at what we're doing now for what works, what needs to be changed and what is missing. We also will support and empower staff in their similar efforts. The Executive Committee agreed we have a shared purpose and are united in support of our staff and that includes Bob.
Jason Haber, founder of the NAR Accountability Project, was surprised by the move, saying "They could have chosen to rebuild the The House of NAR, instead they are patching its growing cracks. ... We have much work left to do."
New York agent Jason Haber on Wednesday announced the formation of the NAR Accountability Project. The group is calling for NAR CEO Bob Goldberg's resignation, "and the rest of his leadership team needs to go as well," Haber said via X, formerly known as Twitter. About 1,000 agents are on board so far. Another priority is getting women released from NDAs that are not related to trade secrets so they may "speak their truth."
Late Monday, NAR dropped its story on Parcell's resignation and offered some additional details about employees and what's next.
NAR CEO Bob Goldberg apologized to the organization's 350 full-time staff members on a call Monday and in a memo afterwards, said:
"We are committed to taking real action toward rebuilding trust with staff and addressing the concerns we heard. We want to expressly acknowledge and express gratitude for you for coming forward to share your experiences. As an organization, we will seek to demonstrate the same courage you have all expressed."
Kenny Parcell has stepped down from his role as NAR president just two days after a New York Times article detailed allegations of sexual harassment and a "culture of fear" within the organization. Idaho broker-owner Tracy Kasper took over as president.
In his resignation letter, Parcell called the accusations "categorically false" and said he was shocked by the "hurtful words, whispers and character assassination."
Sue Yannaccone, president and CEO of Anywhere Brands, called for "an urgent update to NAR's policies and practices on sexual harassment and discrimination."
New York real estate agent Jason Haber started a petition calling for Parcell's resignation. Haber said the campaign will now pivot to creating change at NAR, including elevating more women to leadership positions.
Following her appointment, new NAR President Tracy Kasper told members, "We are looking to make lasting and positive change and to do so as quickly as possible."
A New York Times investigation into the National Association of Realtors paints a picture of systemic sexual harassment within the trade organization and highlights issues of intimidation, retaliation and "a culture of keeping quiet."
The Times spoke with 29 former leaders and employees about a years-long pattern of inappropriate behavior at NAR.
Multiple complaints targeted the association's president, Kenny Parcell, who denied wrongdoing and said his actions were "twisted and distorted."
NAR CEO Bob Goldberg said the claims in the article were "either validated, and we took action; or not violations of the law or our code of conduct … or not true."